Return & Refund Policy

Last updated: July 23, 2026

We want you to receive the correct item in good condition. This policy applies to purchases made directly through www.storeyuds.com.

30-day return window

You may request a return within 30 days after delivery. To be eligible, an item must be unworn, free of scratches, with its original packaging and included accessories, and in resalable condition, unless it arrived damaged, defective, or incorrect.

Product condition and exclusions

Eyewear must be returned unworn, free of scratches, and with the original case, cleaning cloth, tags, and accessories. Prescription, customized, or final-sale items are not eligible for change-of-mind returns when clearly marked at purchase. This does not affect remedies for items that arrive damaged, defective, or incorrect.

Damaged, defective, or incorrect items

Contact us promptly with your order number and clear photos of the item and packaging. After review, we will provide an appropriate replacement or refund at no cost to you.

How to start a return

Email admin@storeyuds.com before sending anything back. Include your order number, the item, and the reason for the request. Returns sent without prior approval may be delayed.

Return shipping

For approved eligible returns from the United States, we provide a prepaid return label. We do not charge a restocking fee. Original shipping is free and therefore is not deducted.

Refund timing

Approved refunds are issued to the original payment method after the returned item is received and inspected. Please allow 5–10 business days for your bank or card provider to post the refund.

Cancellations

Contact us as soon as possible. We can cancel or change an order only before it enters fulfillment.

Contact

Email: admin@storeyuds.com
Phone: +1 959-500-2300