Shipping policy
Shipping Policy
Last updated: July 23, 2026
SHADY RAYS offers free standard shipping on every order placed through www.storeyuds.com. There is no minimum purchase requirement.
Order processing
Orders are normally processed within 1–3 business days, excluding weekends and public holidays. Once an order ships, we will send a confirmation email with available tracking information.
Estimated delivery
- United States: typically 5–12 business days after dispatch.
- Other destinations shown at checkout: typically 7–20 business days after dispatch.
Delivery estimates are not guarantees. Carrier delays, customs processing, severe weather, and address issues may affect delivery time.
Shipping destinations and charges
We ship only to destinations made available at checkout. Standard shipping is free. Any applicable taxes or import charges will be shown or assessed separately as required by law.
Address changes
Contact us as soon as possible if an address needs to be corrected. We can update an address only before the order has entered fulfillment.
Lost, delayed, or damaged packages
If tracking has not updated for an extended period, or if a package arrives damaged, contact us with your order number and photos when relevant. We will investigate and provide an appropriate replacement or refund.
Contact
Email: admin@storeyuds.com
Phone: +1 959-500-2300
See also our Return Policy and Contact Us page.